1.1 Shipping costs are calculated based on your region and are displayed during the checkout process.

1.2 For NL and BE, shipping costs are €4.95 for orders under €50. Free shipping is available for orders over €50.

1.3 For other EU countries, shipping costs are €6.95 for orders under €200. Free shipping is available on orders over €200.

1.4 For international orders, shipping costs are €9.95 for all orders.

2. Processing of orders

2.1 Orders placed before 9:00 PM will be processed the same day. Please note that this is for administrative processing and does not guarantee same-day shipping.

3. Shipping

3.1 We strive to ship orders as quickly as possible after administrative processing. The estimated delivery time depends on your region and is displayed during checkout. Please note that actual delivery times may vary due to external factors such as customs clearance and local holidays.

4. Delivery and receipt

4.1 Your order will be delivered to the delivery address you provided. Please ensure you provide the correct and complete address to avoid delays or returns.

4.2 Once your order has been shipped, you will receive a shipping confirmation with tracking information. You can track your shipment using the tracking information provided.

5. Returns Policy

5.1 For information about returns and refunds, please refer to our returns policy, which is available on our website.

This shipping policy applies to all orders placed with Dee Commerce BV, trading as Chems Paris. We reserve the right to change this shipping policy at any time without notice.